Managed IT & Helpdesk
Ongoing monitoring, patching, and end-user support for your computers and servers. NDLS becomes your IT department.
Managed IT for growing teams
Reliable IT, computers, and networks
so your team can just work.
NDLS provides managed IT services, Microsoft 365 management, cybersecurity, networking, and backup solutions for businesses across Ontario. Think of us as your own IT department, without the overhead.
In-person support available in Barrie, Orillia, and surrounding areas, with remote coverage across Ontario.
Your IT at a glance
Monitored
Managed devices
43
Tickets this month
12
Average response time
< 15 min
Backups verified
100%
NDLS keeps an eye on your computers, backups, networks, and Microsoft 365 so you donāt have to.
Schedule a quick call to review your environment ā
IT issues? We can help!
IT issues have become commonplace for many, but solutions arenāt as easy to come by.
Frustrated by any of the following?
- Slow response times when you need help
- Networks or systems that keep going down
- One IT problem after another
- Outdated security and growing risk
- No visibility into whatās being managed
- Paying for IT without seeing the value
Reliable IT Support and Services
Improve uptime, security, and efficiency with proactive support and a plan built around your goals.
- Respond faster to IT issues with proactive monitoring and responsive support.
- Protect your business with practical cybersecurity and data protection.
- Simplify your technology with standardized systems and clear documentation.
- Partner with a team you can reach when issues matter.
- Plan for the future with IT services that scale as you grow.
Services built for real-world businesses
From computers to email, NDLS looks after your day-to-day IT so your team can focus on their actual work.
Microsoft 365 & Email
Licensing, security, and day-to-day changes for your Microsoft 365 tenant and business email.
Cybersecurity
Endpoint protection, DNS filtering, email security, and best practices tuned for Canadian small business.
Networking & Wi-Fi
Properly designed networks, VLANs, and Wi-Fi so things are fast, secure, and predictable.
Backup & Recovery
On-prem and cloud backups with real verification so you can actually recover when it matters.
Phone Systems & VOIP
Modern phone systems with call flows, queues, and remote extensions that match how your business actually operates.
Why work with NDLS?
NDLS is built for businesses that want predictable, professional IT without feeling like a ticket number.
Security-first, not fear-first
We take security seriously, but we do not use scare tactics. You get clear explanations and sensible recommendations.
Plain language, clear options
You will always know what we are proposing, why it matters, and what it will cost.
Local when you need it
Remote tools fix a lot, but sometimes you just need a person on site. NDLS can do that in Barrie, Orillia, and nearby areas.
How getting started with NDLS works
No pressure, no surprise invoices. Just a clear path from āthings are a bit of a messā to āsomeone is looking after thisā.
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1
Discovery call
A short call to understand your business, current setup, and what is not working.
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2
Plan and proposal
NDLS prepares a clear proposal for ongoing support, plus any one-time cleanup or projects.
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3
Onboarding and improvement
We standardize your environment, take over day-to-day IT, and keep you updated on what we see.
Ready to have someone own the IT side of things?
Send a quick note with a bit about your business and what you are looking for. NDLS will follow up to schedule a conversation.